MSLs are the extension of the medical function in the field. They build and develop enduring win-win' relationships with healthcare professionals and institutions, creating constructive partnerships with internal and external stakeholders to disseminate scientific information and generate insights. MSLs provide field or hybrid medical support that is aligned and integrated to the overall medical strategy within the BU.
Main responsibilities:
Engages proactively and reactively with healthcare professionals and institutions.
Engages external stakeholders on medical and scientific information exchange for the therapeutic area during one-to-one interactions and group settings.
Organises and engages KOLs & HCPs during local group scientific meetings (hospital staff meetings, webinars, etc) according to the Stakeholder Engagement plan, aligned with Country Medical plan.
Develops and maintains trusted partnerships, through scientific engagement and exchange, with healthcare professionals and institutions in a rapidly evolving healthcare environment.
Communicates the clinical value of the TA products.
Provides high-quality, accurate, balanced and directed information to key customers and stakeholders in response to unsolicited requests for information, supports investigators in IIR submissions, management of local advisory boards.
Addresses adequately all unsolicited medical questions according with all applicable regulations and internal policies.
Develops and executes the individual stakeholder engagement plans, aligned with the Medical Plan.
Generates high-value, actionable insights and proposes solutions.
Collaborates effectively with relevant internal stakeholders while maintaining full compliance with company, industry, legal and regulatory requirements.
Contributes to evidence-generation activities, supporting both internal evidence-generation projects and IISs.
Key deliverables:
HCP/KOL/DOLs engagement plans.
Customer engagement reports (entries in CRM).
Insights.
Interdependencies:
MCO medical team, Medical Engagement Managers, RWE, HEVA, Pharmacovigilance, CSU, MedInfo (GMI).
Commercial operations, Market Access, Public Affairs, Ethics and Business Integrity.
External customers (Scientific External Experts, patient organizations, medical societies, Health Authorities, etc.).
Requirements: Education:
Degree in a scientific discipline (MD, PharmD, PhD).
Experience:
Stakeholders strategy and planning.
Stakeholder engagement.
Languages:
Intermediate level in spoken and written business English (required).
Technical skills:
Impactful scientific exchange.
Disease/TA knowledge.
Use of CRM tools.
Effective in using multiple channels and formats for scientific engagements to maximize stakeholders satisfaction and impact.
Soft skills:
Strategic thinking.
Business acumen.
Interpersonal relationship.
Transversal collaboration.
Learning agility.
This position is open to all candidates.
