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we are seeking a Senior Customer Support professional to join our team in Haifa. The ideal candidate will have a solid background in customer service, with a focus on problem-solving and client satisfaction. This role is crucial for maintaining positive relationships with our clients and ensuring their needs are met with efficiency and professionalism.
Responsibilities:
* Provide advanced support to customers via phone, email, and chat, ensuring timely resolution of inquiries.
* Lead and mentor junior customer support staff, fostering a collaborative environment.
* Analyze customer feedback and support trends to identify areas for improvement.
* Develop and implement customer support processes and best practices.
* Collaborate with cross-functional teams to enhance product offerings based on customer input.
* Prepare and deliver training sessions for new support staff and ongoing training for existing staff.

As a Front-end Software Engineer , you'll be a pivotal force within our R&D organization, uniquely positioned to shape the future trajectory of the company. Immerse yourself in a creative, team-oriented, and high-energy culture where flexibility and excitement define our work environment.

This is an opportunity to foster your professional and personal growth, working collaboratively with a diverse group of talented individuals who are consistently innovating and improving. Our multicultural team, spanning various geographical locations, brings a positive and unique twist to everything we do.

What makes this role interesting?

Innovative Solutions Development: Shape the future by developing cutting-edge software solutions, focusing on SAP Connectivity, and be a driving force behind advancements in the field.

Autonomy and Guidance: Enjoy the autonomy to work independently, leveraging your skills and creativity, with the added benefit of available guidance when needed.

High-Quality Solutions: Contribute to the creation of high-quality software solutions aligned with user needs and organizational goals, making a tangible impact.

Dynamic Coding and Testing: Immerse yourself in the dynamic realms of code design, efficient programming, and comprehensive testing, adding versatility to your skill set.

Collaboration with Experts: Collaborate closely with architects and technical leaders, gaining insights and contributing to a collaborative, innovative environment.

Heres how youll be making an impact:

Collaborate with designers and developers to implement user interfaces using React.
Translate design mockups and wireframes into high-quality code.
Participate in code reviews and provide constructive feedback to peers.
Optimize applications for maximum speed and scalability.
Assist in troubleshooting and debugging issues.
Stay up-to-date with the latest UI trends, techniques, and technologies.

Were looking for a QA engineer who is passionate and excited by what they do, to join our cutting-edge R&D team. We are a small, strong and impactful QA team! We pride ourselves on being a part of what makes our companys product top quality and being a source of knowledge and support. If you are hungry for knowledge, meaningful and challenging (in the best way) day to day, want to be a part of a valued QA team within a thriving R&D group, and you see yourself as an advocate of quality, your place is with us!

You will:

Have an absolute understanding of our products functionality and architecture
Do exploratory testing of new features
Take a significant part of the features full life circle including BDD reviews and design meetings
Work with a variety of cutting-edge technologies: Grafana, Amazon Redshift, AWS, Kibana, Kafka
Work daily cross teams to ensure our product is top quality
Work daily with software engineers, product managers and other technical teams Advising, collaborating and providing solutions

We're looking for a top-notch, passionate Software Engineer to be part of our world-class R&D team which focuses on solving scalability challenges. As part of this role, you need to understand and analyze heavy usage applications` architecture and their performance including gaining a deep understanding of the business workflows behind them. Being able to design, build (hands-on) the suggested solution, test and deploy it to production. All done in a continuous development and deployment environment. Afterward, you will need to guide and help developers across multiple teams to adopt your solution.
If you think you can handle a wide range of technologies, play a key role in the design and analysis of software projects, create new applications or improve existing ones, evaluate application technologies, develop product prototypes and implement them in different parts of our product, please contact us!
You will -
Design and implement major aspects of architecture, infrastructure, core services, application performance and scalability
Lead by example the development of modules for a high-end product that serves billions of transactions a day
Design and develop viable solutions for various systems and architectures addressing different types of business aspects
Deploy your solutions to production in a continuous manner
Be responsible for the availability of applications in production
Work with R&D managers to define, prioritize and finalize development standards
Oversee the Design Process for Application Software
Be part of a meaningful team that makes a great impact across the organization

We are looking for a professional, highly motivated and responsible bookkeeper to join our professional IL finance team. In this role you will be responsible for the daily accounting and reporting duties and play a role within a small team in a global setting.

You will:
Manage end-to-end bookkeeping in Priority and NetSuite, including:
Accounts Payable cycle management (recording invoices, preparing payments, reconciliations)
Preparing month-end and year-end schedules and reconciliations.
Conduct bank and Credit Card reconciliations
Managing monthly closures (including provisions for vacation, severance, etc.).
And more
Own financial aspects in Inter-company transactions and reconciliations
Handle VAT and ITA reporting
Own social benefits administration, reporting, and payments
Supervise the fixed asset roll forward, including annual asset verification
Ensure smooth processing of travel reports and personal expense reimbursements
Participate in reporting to tax authorities
Aid in quarterly and annual audits
Assist with payroll-related tasks
Collaborate with multiple departments
Be an integral part of a highly professional small team