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We are seeking a Growth Manager to join our SMS & Email Product team. This role combines marketing, product strategy, and data analysis to develop approaches that engage and retain customers. Youll work with teams across the company to drive product adoption, enhance customer experiences, and support long-term customer relationships.

Key Responsibilities:

Lead initiatives to increase SMS and email feature adoption and overall product usage.
Manage customer communications across multiple channels (email, in-app messaging, newsletters) to drive engagement and share updates.
Develop and execute customer marketing strategies, including campaigns and in-app interactions, to encourage product use and cross-sell opportunities.
Create and refine customer journeys to optimize experiences and meet business goals.
Produce educational resources like guides, videos, and webinars to support customer success.
Analyze product data and track key performance indicators (KPIs) to refine strategies and drive improvement.
Stay updated on industry trends and competitor offerings to identify new opportunities.
Collaborate closely with teams in Product, Data, Marketing, Design, Sales, and Customer Success.

Were seeking a Product Design Team Lead to guide the UX for SMS & Email product. In this role, youll collaborate with various teams to ensure our product creates meaningful user experiences and drives design excellence.

What Youll Do:

Lead the SMS & Email Product Design team, shaping our design vision and helping bring it to life.
Mentor and support team members across different regions, creating a positive and collaborative atmosphere.
Get involved in all stages of the product development process, ensuring that user experience is a priority in our product decisions.
Build strong relationships with colleagues in Product, Engineering, Growth, Marketing, and Business.

Product-Led Growth (PLG) is one of the most strategic pillars in future, and we are looking for a talented, hands-on Growth Manager who thrives at the intersection of product, marketing, and data analysis to join our Reviews Product team.

Your primary responsibility as the Growth Manager is to manage revenue targets, PQLs, and product KPIs for our Self-Service Reviews product. You will work collaboratively across teams and lead PLG initiatives that positively impact our growth metricsacquisition, activation, retention, monetization, and PQLs. You will partner closely with PMM, CS, Product, and Marketing teams to create compelling experiences and meaningful interactions that enhance customer satisfaction, foster loyalty, and increase customer lifetime value.

The ideal candidate has experience in driving customer communication, conversion and funnel optimization, and shaping user experiences to drive desired behaviors, along with strong analytical skills in a SaaS/tech environment.

Primary Responsibilities:

Own revenue targets and main product KPIs, continually monitor and optimize ongoing product funnels, and determine next steps.
Build and manage a robust growth program focused on improving key PLG metricsacquisition, activation, feature adoption, retention, and revenue.
Manage customer communication channels such as email marketing, in-app messaging, newsletters, and community management to keep customers engaged and informed.
Collaborate closely with Product and Marketing teams to communicate and drive adoption of new features and product initiatives.
Improve conversion of free users to paid customers and multi-product adoption from other offerings.
Build, map, track, and optimize customer journeys with empathy and precision.
Create impactful knowledge programs and resources such as guides, walkthroughs (Appcues), emails (Customer.io), videos, webinars, and more to inspire activation, usage, and retention metrics.

we are looking for a Senior Product Manager to join our Loyalty team and help brands build long-term relationships with their customers through personalized loyalty programs. In this role, youll lead the vision, strategy, and roadmap for Loyalty solution, driving its growth and success. Youll collaborate with teams across Engineering, Marketing, Customer Success, and Sales to build products and features that enhance customer satisfaction, boost revenue, and strengthen position in e-commerce marketing.

This is an exciting opportunity to join a fast-paced company and make a significant impact in the e-commerce world.

Key Responsibilities:
Own a strategic domain and drive the direction of flagship product, ensuring its aligned with the companys overall goals.
Develop and manage the product roadmap, from concept to launch, ensuring it meets business objectives and customer needs.
Command the prioritization of business needs, set milestones, and tackle opportunities and risks early on.
Use customer insights, market research, and data to inform product decisions, iterating through design and testing.
Partner closely with technical and business teams to ensure smooth product delivery and seamless integration across the platform.
Contribute to a high-performance and innovative team environment, and inspire your colleagues to achieve their best.

Were seeking a Product Operations Specialist to strengthen and streamline our product and development operations. In this role, youll focus on optimizing workflows, driving cross-team communication, and ensuring product initiatives are executed effectively. This position calls for someone with strong analytical skills, organization, and clear communication.

Key Responsibilities:

Optimize Processes: Define and enhance workflows to increase efficiency and impact across product and development teams.
Cross-Functional Collaboration: Act as a central contact for product management, engineering, marketing, and customer success, helping teams stay aligned on product initiatives.
Project Management: Drive product launches, updates, and feature releases by overseeing timelines, resources, and dependencies.
Documentation and Reporting: Establish and maintain product documentation, including roadmaps and feature requests, and track progress on key performance metrics.
Budget Oversight: Manage budgeting for the product department, ensuring resources are effectively allocated.
Lead Initiatives: Take ownership of key projects across product and R&D to keep efforts focused and aligned with strategic goals.

Were looking for a Full-Stack Engineer to join our R&D Team. Our group consists of forward-thinking, supportive, and collaborative individuals who enjoy tackling complex challenges together. We work hard, and we also know how to have fun along the way.

Were looking for a Full-Stack Engineer to join our R&D Team. Our group consists of forward-thinking, supportive, and collaborative individuals who enjoy tackling complex challenges together. We work hard, and we also know how to have fun along the way.

We are looking for a skilled Full-Stack Engineer with a strong backend orientation to join our R&D team! Were a dynamic group of curious, out-of-the-box thinkers who enjoy tackling complex challenges as much as we love spending time together.

Technologies Youll Work With:
Java (with a strong advantage for Java Spring experience), Ruby on Rails, MySQL, Elasticsearch, Kafka, Angular, AWS, and Kubernetes (K8s).

What We Offer:
A constantly evolving environment with meaningful, high-impact work.
All the tools, training, and support needed for your success.
A talented team of people passionate about technology and eCommerce.
A culture of innovation that fuels personal and professional growth.
In This Role, You Will:
Deliver scalable backend solutions to support vision, ensuring both quality and timeliness.
Lead and participate in the design of complex backend features.
Collaborate closely with developers, Product, Operations, Client Services, and more on architectural and technological topics.

we seek the best and brightest minds to drive our mission forward.

Responsibilities

Developing, implementing and supporting robust, scalable solutions to improve business analysis capabilities
Managing data pipelines from multiple sources, including designing, implementing, and maintaining
Translating business priorities into data models by working with business analysts and product analysts
Collaborate across the business with various stakeholders, such as data developers, systems analysts, data scientists and software engineers
Owning the entire data development process, including business knowledge, methodology, quality assurance, and maintenance
Work independently while considering all functional and non-functional aspects and provide high quality and robust infrastructures to the organization

We are looking for a Full-Stack Engineer to join our Email and Deliverability Team, responsible for powering platformic email delivery system. We are a passionate, professional, and enthusiastic group that works closely with teams across the company, playing a key role in their success. Our mission? To deliver simple and beautiful user experiences for even the most complex challenges, while operating a high throughput, low latency system using state-of-the-art tools.
Youll be:
Developing and scaling features that support mission in email deliverability with high standards for performance and reliability.
Designing complex systems, including high throughput and low latency systems, while collaborating with product, operations, and other teams.
Participating in shaping the user experience for sophisticated email communication systems.
Engaging in cross-team efforts, providing insights and working closely with different product lines.
Continuously improving the systems performance and efficiency using top-tier development tools.