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We are seeking a highly skilled and experienced DevOps Team Leader to join our dynamic IT department. As a DevOps Team Leader, you will play a crucial role in guiding and mentoring our DevOps team, fostering a culture of continuous improvement, and ensuring the smooth and efficient operation of our development and deployment processes. You will be responsible for leading a team of DevOps engineers, managing their growth and development, and driving the adoption of best practices in our Agile environment.

Key Responsibilities:
Team Leadership and Mentoring:
Lead, mentor, and develop a high-performing DevOps team.
Build and execute growth plans for team members, ensuring continuous professional development.
Foster a collaborative and inclusive team environment.
Agile and Continuous Improvement:
Promote and implement Agile methodologies within the team.
Drive continuous improvement in processes, tools, and team performance.
Facilitate regular retrospectives and implement action plans for improvement.
Technical Expertise:
Oversee the design, implementation, and maintenance of our infrastructure using Kubernetes, Terraform, AWS, and ArgoCD.
Ensure the reliability, scalability, and security of our cloud-based environments.
Troubleshoot and resolve complex technical issues.
Collaboration and Communication:
Collaborate with cross-functional teams, including software development, QA, and product management.
Communicate effectively with stakeholders to understand requirements and deliver solutions.
Ensure transparency and visibility of team progress and performance.
Innovation and Best Practices:
Stay updated with the latest industry trends and technologies.
Advocate for and implement best practices in DevOps, cloud computing, and infrastructure as code.
Lead initiatives to improve system performance, reliability, and automation.

were on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.

Are you a tech-savvy product enthusiast with a knack for turning complex challenges into user-friendly solutions? Were looking for a Product Manager to help us drive the next wave of innovation in our AI-powered platform. In this role, youll be the bridge between our engineering teams and our customers, ensuring that our products not only meet technical specifications but also deliver exceptional value and user experiences.

What Youll Do:
Develop and execute a strategic roadmap that aligns with our mission to empower organizations, focusing on integrations and extensibility of our product.
Lead a squad of developers and designers to create superior user experience and maximize the value for our customers.
Leverage your technical expertise to translate complex requirements into clear, actionable product plans that resonate with both technical and non-technical stakeholders.
Gather insights from customers and analyze their feedback to inform product enhancements that truly meet their needs.
Partner with marketing, sales, and customer success teams to ensure seamless product launches and drive user adoption.
Work closely with QA teams to create robust test plans and ensure our products meet the highest quality standards.

a bold SaaS company transforming IT Service Management (ITSM) with generative and conversational AI at the heart of our innovation. Recognized as a leader in the industry, we empower over 4,000 clients in 140 countries and impact 9 million end-users daily. We prioritize our customers, integrate AI into everything we do, and deliver products that leave a lasting impression.
Our vision is to deliver seamless, AI-powered assistance, empowering users to get what they need with ease.

Why Join SysAid?
Be bold. Lead in one of the most competitive markets by thinking differently and delivering breakthrough products.
AI-first culture. Join a team where AI is not just a featureits our foundation.
Signature products. Create work youll be proud to showcase and that clients love to use.
Professionalism matters. Produce work that reflects pride, precision, and mastery of your craft.
Enjoy the ride. Work in a collaborative, high-energy environment where hard work is balanced with having fun.
Ready to make an impact?
Were seeking a Senior Product Designer (UX/UI) to be a driving force in our team. Youll work closely with Product and R&D teams to design intuitive, user-friendly solutions that embody our bold, customer-first approach.

What you will be doing:
Design boldly. Turn complex ideas into simple, impactful designs through ideation, wireframes, and prototypes.
Customer-first focus. Prioritize user needs and feedback, creating intuitive, delightful experiences.
AI-infused innovation. Incorporate AI into your designs to deliver cutting-edge solutions.
Collaborate with product managers, designers, and developers to bring ideas to life, ensuring every solution reflects a high standard of professionalism and craftsmanship.
Test and refine. Validate your designs through usability studies, refine them based on insights, and take pride in delivering work that exceeds expectations.