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We seek a dedicated and proactive Customer Suppot Representative to join our team. In this role, You will work closely with customers to help them solve problems and improve their experiance wile using our product, troubleshoot issues, and provide insightful feedback to our product and support teams.

Key Responsibilities:
Communicate with customers through phone, email, and chat to provide exceptional service.
Address customer inquiries with knowledgeable answers about our products and services.
Troubleshoot and resolve basic technical issues on Windows platforms.
Maintain accurate and detailed records of customer interactions and solutions.
Collaborate with team members to ensure seamless customer experiences.

We are looking for a project manager which leads and directs teams to deliver a unique, high quality deliverables within a defined schedule, budget, quality and scope.

Responsibilities
Lead and conduct project activities based on Agile (Scrum) methodology.
Manage game development, architecture, and integration projects in a fast-paced, constantly changing Agile environment.
Work directly with Product Management, Monetization, R&D and other functional teams to ensure the successful launch of the key initiatives and new features.
Ensure status, risks and open issues are tracked.
Conduct team meetings to update status, identify and resolve issues.

We seek a dedicated and proactive Customer Success Representative to join our team. In this role, you will ensure our customers fully utilize FinBots services, drive customer satisfaction, and build long-term relationships. You will work closely with customers to help them achieve success using our product, troubleshoot issues, and provide insightful feedback to our product and support teams.

Key Responsibilities:
Act as the main point of contact for customers, providing timely and effective support.
Guide customers through onboarding, ensuring they quickly adopt and realize the value of FinBots solutions.
Address customer inquiries, resolve product-related issues, and provide product training when necessary.
Monitor customer engagement and proactively reach out to ensure ongoing satisfaction and product optimization.
Collaborate with the sales, product, and development teams to relay customer feedback and contribute to continuous product improvement.
Identify upsell opportunities and work to drive product usage and customer retention.
Build strong relationships with customers, positioning FinBot as a trusted partner.

We are looking for a Game Economy Manager to join our team. In this role, you will be responsible for designing and controlling the game economy systems for one of our top-grossing mobile games.

Responsibilities
Work closely with product & monetization teams to design and implement new game content, features, and live ops
Model and balance complex systems in the game, to maintain a healthy and growing game economy
Monitor, tune, and price the game features and in-app purchases for driving player engagement and optimizing different KPIs
Balance customer experience and revenue opportunity for in-game currency and virtual goods.
Perform data analysis, A/B testing, and advanced modelling for game systems and player experiences

We are looking for a Game Economy Manager to join our team. In this role, you will be responsible for designing and controlling the game economy systems for one of our top-grossing mobile games.

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Responsibilities
Work closely with product & monetization teams to design and implement new game content, features, and live ops
Model and balance complex systems in the game, to maintain a healthy and growing game economy
Monitor, tune, and price the game features and in-app purchases for driving player engagement and optimizing different KPIs
Balance customer experience and revenue opportunity for in-game currency and virtual goods.
Perform data analysis, A/B testing, and advanced modelling for game systems and player experiences

We are looking for a passionate and experienced Mid-Level Product Manager to join our growing product team. The ideal candidate has a background in fintech companies and specifically, in accounting systems, excels in building mobile products, and has a hands-on approach to problem-solving. This role is central to driving innovation, streamlining financial processes, and delivering user-friendly solutions tailored to the needs of businesses and individuals. If you're a team player with a customer-focused mindset and 4-5 years of product management experience, we want to hear from you!

Key Responsibilities:
Lead the end-to-end product lifecycle, from ideation to launch, including research, roadmap development, feature prioritization, and execution.
Collaborate closely with engineering, design, sales, and customer support teams to deliver high-quality products that meet user needs.
Gather and analyze customer feedback and market trends to inform product decisions.
Create user stories, detailed product requirements, and specifications for new features and improvements.
Strong understanding of users needs, by commiting market research, and applying user- centic approch.
Drive product improvements for mobile platforms while maintaining a seamless user experience.
Develop metrics to assess product performance and track success post-launch and relevant KPIs.

Were currently looking for a talented Delivery Manager to join our amazing team.

Responsibilities
Determine and define project scope and objectives.
Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
Track project costs in order to meet goals.
Develop and manage a detailed project schedule and work plan.
Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
Utilize industry best practices, techniques, and standards throughout entire project execution.
Monitor progress and make adjustments as needed.
Measure project performance to identify areas for improvement.

Were currently looking for a talented Product Manager to join our amazing team.

Responsibilities
Lead, invent, and get things done by taking an idea and turning it into a reality
Ensure success and growth of the product by developing a product vision, strategy, roadmap and lifecycle management framework.
Collect and analyze requirements, write clear and detailed MRDs, PRDs, UI/UX & flow, wireframes, defining AB test and user stories, prioritize backlog and handle development/engineering.
You will be in charge of the success of the feature once its released to production.
Responsible for the usage data and patterns; and run tests to optimize & improve performance and business results.
Work with all relevant cross-functional teams (R&D, Designers, BI/BA, etc.) to guarantee smooth, and efficient implementation.