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EMEA Go-To-Market (GTM) Specialist Solutions Architecture team is looking for a Machine Learning (ML) practitioner, who will guide customers innovating, operationalizing and building enterprise-grade platforms/solutions leveraging Generative AI/ML from proof-of-concept to production. AWS Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. We work backwards from our customers most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar business. This role helps customers providing GenAI/ML best practices, including techniques for responsible AI, model fine tuning, continued pre-training, PEFT, domain adaptation, model evaluation, mitigating hallucinations, prompt engineering, RAG, FM Ops, security, and other existing and emerging GenAI/ML related techniques. You will develop technical assets (reference architectures, whitepapers, workshops, demos, solutions, blog posts, field enablement) that can be used by AWS teams, partners and customers to demonstrate Generative AI/ML capabilities nd how to operationalize their workloads. You will engage with AWS product teams to influence product roadmap and vision and accelerating the adoption of ML across customers in the region. In emerging areas, we play a critical role as the first in teams to build markets for new GenAI/ML services, or solutions. When a customer needs to innovate and requires a new way to leverage AWS, they count on us to innovate with them to build and deliver what they need. You must have a deep understanding of Generative AI models, including their strengths, limitations, risk and evaluation techniques. You should have hands on Machine Learning experience to work directly with senior ML Engineers and Data Scientists at customers, partners and AWS service teams.

Required Data Center Technician, Data Center Operations
DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities:
You will interact with stakeholders across EMEA, so English language proficiency is essential
Working to meet SLAs against assigned trouble tickets via a directed workflow.
Being first line touch point for hardware troubleshooting and technical issues.
Performing regular server hardware repairs(drives, motherboards etc).
Carrying out routine network, server hardware and OS related repairs.
Working with cross-functional teams on a regular basis to complete routine work.
Engaging with Smart Hands in POPs.
Adhering to security and safety best practices in the data center.
Participating in Data Center power & cooling events.
Participating in team meetings for metric analysis and daily/weekly goals achievement.
Identifying and help create documentation for use globally.
Identifying and help create process improvements relevant to the data center environment.
Performing server upgrades, rebuilds, scheduled works as required.
Interacting with third party vendors & contractors.
Contributing to the development of other team members.
Availability to be oncall once a month including weekends and holidays
*Valid Driver License is required for this position.

We are looking for an exceptional Software Development Manager to embark on our journey to build a Prime Video Sports tech team in Israel from ground up. Our team will focus on developing products to allow for personalizing the customers experience and providing them real-time insights and revolutionary experiences using Computer Vision (CV) and Machine Learning (ML). You will get a chance to work on greenfield, cutting-edge and large-scale engineering and science projects, and a rare opportunity to be one of the founders of the Israel Prime Video Sports tech team in Israel.
Key job responsibilities:
- Build your team from ground up.
- Hire and mentor highly talented engineers.
- Drive charter and roadmaps with your team, management, and principal stakeholders.
- Utilize data science and ML to develop products that deliver great experiences for customers.
- Work with peer Managers and Sr. Managers to get alignment on charter and cross team projects.
- Argue for the right outcomes with data, conviction, and diplomacy

Required Technical Account Manager
Key job responsibilities:
Youll advise on solutions, provide technical guidance and advocate for the customer
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management
Consult with a range of partners from developers through to C-suite executives
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
Solve a variety of problems across different customers as they migrate their workloads to the cloud
Uplift customer capabilities by running workshops, brown bag sessions, etc.