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we are an advanced communications software, products and productivity solutions vendor.
Our dynamic R&D department is looking for an ambitious and creative QA Engineer to take part in automation and manual testing of networking product.
This role offers the right candidate an excellent opportunity to discover the world of VoIP and networking and undertake a variety of challenging tasks.

Our technology comprises unique innovative Radar technology, which together with appropriate algorithms and software allow the measurement of the vital signs.

we are looking for a passionate, curious, dedicated Data Scientist. At our company we rely on insightful data to power our systems and solutions and are seeking an experienced data scientist to join our R&D team.
About us we are a leading provider of advanced communications & collaboration software and productivity solutions for the digital workplace and customer experience. Our innovative products, solutions and services for the UCaaS, CX and Conversational AI markets are used by large multinational large enterprises worldwide. As of today, 50 of Fortune 100 enterprises use our company's technology and solutions.
Conversational AI at our company Conversational AI technology enables machines to understand and interact with human language. our company's conversational AI solutions, integrated with advanced communications and collaboration software, as well as productivity solutions, offer innovative and intelligent services that automate and optimize voice and video processes, fostering innovation and differentiation. we empower businesses to gain a competitive edge and explore new opportunities for growth and expansion.
Job Description:
Talented data scientist with strong background in machine learning, deep learning, big data and ETL pipelines for a full-time job in Israel (center) under the media technology group. You will take part in the research and development of new AI based products for extracting insights from conversations, meetings, and chats.

we are an advanced communications software, products and productivity solutions vendor.
Our dynamic R&D department is looking for an ambitious and creative QA Engineer to take part in automation and manual testing of networking product.
This role offers the right candidate an excellent opportunity to discover the world of VoIP and networking and undertake a variety of challenging tasks.

we are a leading provider of advanced voice communications software, products and productivity solutions for the digital workplace and customer experience. Our innovative products, solutions and services are used by large multinational enterprises and leading tier one operators worldwide. As of today, 50 of Fortune 100 enterprises use our company's technology.
At our company, we are proud to embody the core values of innovation, collaboration, and trust in both our culture and products. We are creating groundbreaking technology utilizing a world-class, conversational AI and generative AI-powered Platform that revolutionizes how businesses use voice to communicate, collaborate and service their customers and internal teams. As a key enabler of digital transformation, digital workplaces, and hybrid environments, our company helps businesses find their voice; every business has a voice, our company makes sure it is heard. We are an open, inclusive, and diverse organization, and our employees are at the heart of the great products and services we create. We offer a flexible and collaborative work environment, along with career growth opportunities.
Job Summary:
The Service Reliability Engineering Team Leader will join the dynamic R&D group that designs and develops AI-powered UC recording SaaS solutions. The Service Reliability Engineering Team Leader and his\her team will provide expert assistance to field engineers when required. We are looking for a professional who is passionate about investigating, learning, and implementing new technologies while going beyond the following job description to help where needed.
Responsibilities:
Lead a distributed team of Service Reliability Engineers
Ensure 24/7 on-call readiness of the team to respond to escalated incidents
Take active part defining and adopting global and internal reliability targets
Implement and maintain the practice of continuous monitoring Field issues (tickets) to meet global and internal SLAs
Work with all relevant departments inside the company (developers, QA, PM, CSM, sales, etc.)
Work directly with end customers on escalations
POC with strategic and potential customers Implement and maintain the practice of instant proactive and reactive response to production incidents
Define, follow and share Troubleshooting protocols and post-incident debrief routines
Create and maintain environments for R&D internal use
Create and maintain field-facing knowledge base and documentation. Provide trainings to relevant Service teams in our company.

As a Senior Radar Signal Processing Engineer, you will play a pivotal role in advancing our mission, driving the development of cutting-edge radar systems, and refining the algorithms that power our vital signs monitoring solutions. Your expertise will directly contribute to enhancing the quality and reliability of our technology, ensuring we continue to deliver groundbreaking solutions.
Key responsibilities and tasks:

Utilize FMCW Radar for Vital Signs Monitoring: Leverage FMCW radar technology for non-contact measurement of human vital signs.

MIMO System Development: Design and develop MIMO radar systems to enhance spatial resolution and target detection capabilities.

Algorithm Enhancement for MIMO: Enhance signal processing algorithms specifically for MIMO radar applications, including beamforming, spatial filtering, and channel estimation techniques.

We are looking for a Tier 2 Technical Support Engineer with a strong technical background, exceptional troubleshooting skills, and a customer-first mindset to join our team. In this role, you will support enterprise customers using our Platform for Virtual and Hybrid Events, a key part of our video software (SaaS) solutions. You will play a crucial role in ensuring seamless integration, onboarding, and troubleshooting for our customers events while collaborating closely with internal teams.

The Day-to-Day:
Provide exceptional technical support to enterprise B2B customers.
Diagnose and resolve complex technical issues, and escalate to the appropriate internal team when needed.
Serve as the primary technical contact during the integrations, onboarding process, POCs, and Live events ensuring a smooth experience.
Analyze logs, API calls, and error messages using tools like SQL, Grafana, OpenSearch, and other debugging tools.
Initiate and execute automation and scripts to improve support efficiency and reduce manual troubleshooting efforts.
Collaborate with R&D, Product, Professional Services, and Account Management teams to enhance the customer experience.
Work within a global support structure with teams across the USA, Europe, and Asia and occasionally provide On-Call hours support for critical issues.

Do you bring passion and dedication to your job? If so, we are looking for individuals like you.
we are a leading provider of advanced voice communications software, products and productivity solutions for the digital workplace and customer experience. Our innovative products, solutions and services are used by large multinational enterprises and leading tier one operators worldwide.
As of today, 50 of Fortune 100 enterprises use our company's technology.
our company's Voice.AI focuses on voice, the most fundamental form of human communication to help enterprises automate customer experience, by leveraging state-of-the-art Conversational Voice and Bot technologies.
We are seeking a creative and organized Triage Engineer to lead our screening and triage activity. In this position, you will be in contact with our field engineers and customers in NA. You will interact with a wide range of Contact Center issues. Critical, yet thoughtful thinking is your strong suityou can identify and appreciate nuances between products and features.
This is a high visibility job that involves a deep understanding of what everyone on the team is working on. Excellent communication and teamwork are a requirement, as you will be asked to work closely with team members and other QA and R&D teams.
Areas of Responsibility
Screen and triage incoming bugs (understand, reproduce and regress) for our components.
Identify repetitive manual routines and convert them into automated tools for the team to use.
Identify potential trends in incoming bugs and call out to multi-functional team members.
Work directly with R&D, PM, QA and cross-functional, screening and triage teams in order to solve complex problems

Were looking for someone to manage the technical and operational aspects of our virtual event platforms.

In the first 2-3 months, you will learn all there is to know about our Virtual Event platforms, covering configurations, various site operations, and implementation tasks. After successfully completing our training program, you will join our Technical Implementation team, where youll lead projects and manage event operations on our Virtual Events.

This is a full-time, hybrid position with flexible work hours. As we operate globally, occasional weekend, holiday, or late-hour work may be necessary to meet the demands of our operations.

The Day-to-Day:
Manage all site operation tasks, including event planning and monitoring, configuration, content upload, site mapping, and quality assurance pre, during, and post events.
Handle integration configurations to ensure seamless connectivity with other platforms and services.
Serve as the primary technical contact for customers and the delivery team on internal and external projects, ensuring optimal product utilization while demonstrating self-management and leadership.
Contribute to the continuous expansion and improvement of our knowledge transfer, documentation, and processes.
Support team members in a collaborative environment, sharing knowledge and stepping in as needed.

we are looking for a DSP Engineer for development of voice processing s/w in the area of Voice over IP.
Development in C language of DSP s/w that run on many of our company's products: IP Phones , VoIP gateways, SBC and more. T
he relevant platforms are : TI DSP processors, ARM processors, Intel x86 on prem. servers and in cloud.