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We are looking for an experienced and insightful Senior Product Analyst with a specific focus on Platform Analytics to join our Product Analytics team. In this role, you will play a key part in shaping the user experience of our platform by analyzing and interpreting usage data, monitoring feature adoption, and supporting new feature launches with data-driven insights. This is an ideal position for someone with a passion for understanding user behavior and platform dynamics, alongside experience in tracking and optimizing key metrics that influence platform success and user satisfaction.
The Platform Analytics role requires a blend of analytical, technical, and collaborative skills, working alongside a cross-functional team of Product Managers, Customer Success Managers, Operations teams, Data Engineers, SW Developers, UI/UX Designers, and AI experts. Your insights will directly influence feature development and enhance the platform's usability, performance, and scalability.
Responsibilities
As a Senior Product Analyst specializing in Platform Analytics, you will be instrumental in advancing our platform's data-driven approach by focusing on:
Analyzing platform usage patterns and deriving actionable insights to optimize user engagement and satisfaction
Supporting the development of new features by monitoring early adoption, user interactions, and performance
Partnering with Product Managers to establish and track key feature KPIs, assessing impact, and recommending enhancements
Developing dashboards and reports that provide visibility into platform health, user behavior, and key usage trends for stakeholders
Collaborating with Customer Success and Product teams to understand and address user pain points, drive improvements and reduce churn
Continuously enhancing our analytics processes and data platforms to support agile and accurate insights for platform optimization

we turn ideas into life-changing medicines. Working here means being entrepreneurial, thinking big, and collaborating to make the impossible a reality. We focus on the potential of science to address the unmet needs of patients worldwide. We commit to areas where we believe we can truly change the course of medicine and bring groundbreaking ideas to life. As a Respiratory Key Account Manager on the Respiratory Team in Israel, youll play a pivotal role in channeling our scientific capabilities to make a positive impact on patients lives. strategy in Respiratory is a patient-centric approach to disease treatment, reinforced by science-led life-cycle management programs and technologies.

Accountabilities:
Develop and position as a leader through long-term relationships with key pulmonologists/allergists and targeted hospital accounts.
Develop superior product and disease state knowledge and effectively educate healthcare professionals about clinical evidence, approved indications, product efficacy, and safety profiles to support on-label prescribing for appropriate patients.
Maintain in-depth knowledge of market, demographic, and managed care information relative to assigned sales territory.
Provide special education to healthcare providers through appropriate programs within ethical guidelines.
Use a variety of promotional resources and analytical tools to understand and evaluate the business, determining the best use of resources to maximize effectiveness in the assigned sales territory.
Collaborate with your Sales Manager and other AZ team members to develop a local strategy and business plan for Key Accounts in your territory to generate recognizable sales increases.
Drive sales performance and ensure sales forecasts and assigned budgets meet or exceed therapeutic and territory goals while managing your budget.
Successfully complete all training requirements, including product examinations, and capitalize on formulary approvals and other opportunities through effective implementation of the Strategic Targeting Plan.
Work with other Respiratory team members to achieve common objectives and coordinated selling efforts.
Operate within the framework of Company Values.

We are seeking an experienced sharp and dynamic analytical mind to join our Product Analytics team as a Strategic product analyst. This position is ideally suited for those who are naturally passionate about learning, gaining knowledge, and analyzing anything they do and see with experience in utilizing data to make a significant impact.
The role requires a combination of analytical, technical, problem-solving, communication, and project management skills, and it involves working closely with various stakeholders and customers - including Product Managers, Customer Success Managers, Operations teams, Data Engineers, UI/UX Designers, SW developers, and AI experts at all levels.
Responsibilities:
As a Strategic product analyst at Analytics group, you will play a critical role in expanding our data-driven vision by leading the analytical aspects of various products and services, focusing on:
Designing and reflecting products KPIs and performing trend analysis with key stakeholders
Conducting decision-support analysis for development and operations
Building customer-facing and value demonstration analytics products
Constantly improving our Analytics knowledge base and data platforms
The role is all about collaborating with stakeholders to craft their questions into tangible metrics and captivating visuals, empowering them to uncover insights and make informed decisions through the power of data. Plus, you get to dive deep into learning opportunities and document your discoveries, enriching our collective intelligence and fueling continuous improvement.

The CRM Implementation Expert is responsible for leading the technical aspects of the CRM system implementations. This role requires a deep understanding of CRM systems, technical architecture, and data management. This role requires a combination of technical expertise, project management skills, and a deep understanding of business processes. The Implementation Expert will work closely with stakeholders to ensure that the CRM solution meets the organization's needs and delivers maximum value.
What You'll Do:
System Configuration:
Configure CRM system settings and workflows to meet the organization's specific requirements.
Customize the CRM interface and user experience.
Test and validate system configurations to ensure they are functioning as intended.

Technical Leadership:
Provide technical guidance and expertise throughout the CRM implementation process.
Oversee the design, development, and testing of CRM system components.
Ensure that the CRM solution aligns with the organization's technical architecture and standards.

Technical Support:
Provide technical support to users and administrators of the CRM system.
Diagnose and resolve technical problems.
Document and maintain technical documentation.
Data Migration:
Develop and execute data migration plans to transfer data from existing systems to the CRM system.
Ensure data quality and integrity during the migration process.
Troubleshoot and resolve any data migration issues.
Project Coordination:
Coordinate with project managers and product owners to ensure that the CRM implementation aligns with project timelines and objectives.
Provide technical input and recommendations for project planning and execution.

The Delivery Department oversees the full spectrum of customer deployments, including new and extended implementations, and manages all operational activities critical to ensuring the stability and performance of products.
The Technical Support Engineer will join a highly skilled and technically proficient team working in a dynamic environment.
Technical Support Engineer:
Primary Responsibilities:
Customer complaint handling: Investigating complex escalations that were not resolved by customer support. This involves working closely with Support, Engineering, and Customer Success and communicating directly with the customer.
Customer Site Management: Oversees and manages operations related to the support, maintenance, and stability of environment at customer sites.
Customer Site Monitoring Escalation Point: Lead deep investigations understanding Service impact incidents and mitigate them.
Responsibilities:
The Technical Support Engineer is responsible for the day-to-day operations and maintenance of production services and systems. This includes Performing comprehensive troubleshooting of production issues to identify and resolve complex support issues escalated by support team in a timely manner.
End-to-end ownership and management of assigned investigations to ensure they meet service agreement level while ensuring top-notch service and customer satisfaction.
Monitor and analyze production data to identify opportunities for improvement and communicate these insights to the engineering teams.
Fine-tuning the system based on performance
Extend/Create Dashboards for investigations and Troubleshooting
Configuration updates
Identify Gaps in services monitoring and improve them.
Analytics on System Health, Site performance, Quality of Tickets
Feature enablement/Disablement.
Provide technical deep-dive troubleshooting with global clients
Providing product feedback and insights to internal teams
Managing internal projects related to support, such as training and support readiness for release

We are looking for a Devops Engineer.
As part of our team, you'll have the chance to experience real mission-critical, medical architecture and take part in the ongoing efforts to enhance our scale, resilience and time to market.

Our culture is fast-paced, empowering, and collaborative. We work together as a team, and enable each team member to have a significant impact on our product.

Each team member has a high level of independence and makes important decisions that influence our customers.
Responsibilities:
You will collaborate with the Dev, Delivery and Support teams to empower them with the right infrastructure to achieve the companys goals.
You will write complicated deployment flows based on Python, bash, PowerShell, and groovy scripting language
You will write complicated automation scripts in various languages and tools
You will troubleshoot Windows and Linux-based deployments in customers networks
You will monitor and troubleshoot complex network issues
You will be trusted with autonomy, freedom and influence to design solutions and make technical decisions, in a critical position for the companys growth
You will work in a unique professional culture championing close work between Dev and DevOps. Were literally tackling the challenges of bringing cutting-edge cloud-based services to the healthcare world

We are looking for a Senior Full Stack Engineer.
The teams main responsibilities are developing the customer-facing products, enhancing medical workflows, integrating with our AI solutions, and growing our products scale both on technical aspects as well as scaling our product offerings.
Responsibilities:
You will have a leading role, central responsibility and will be the owner for the design and development of many of our customer-facing components and projects (both frontend, backend and databases).
Receive end-to-end ownership for product features from ideation to deployment, and work closely with Product and UX to bring the teams imagination to life.
Be trusted with autonomy, freedom and influence to design solutions and make technical decisions, in a critical position for the companys growth.

We are looking for a Senior System Administrator.
In your Role, you will be the authoritative consultant for solving technological challenges, overseeing all core IT infrastructure components, and identifying innovative solutions to meet evolving IT requirements. You will lead mapping, identifying, and delivering technological solutions while crafting future roadmaps to ensure that stays at the forefront of IT excellence.
You will be a key part of the IT Team, reporting to the Director of IT.
Responsibilities:
Develop and maintain the organizations infrastructure and system architecture, delivering professional, scalable, and high-quality solutions for complex challenges.
Continuously assess and update existing infrastructure technologies to ensure relevancy and effectiveness.
Plan, lead, and implement IT projects, including rollouts and infrastructure upgrades, with full project management responsibility.
Review current technologies and identify areas for improvement to formulate future technology roadmaps aligned with business goals.
Work with team members on core infrastructure issues, providing holistic solutions and fostering a collaborative environment.
Collaborate with cross-functional teams and departments to coordinate smooth implementation and delivery of IT initiatives.
Act as a mentor to technical support staff, offering oversight, coaching, and training for new systems and processes.
Embed security best practices into all infrastructure designs, including principles like Zero Trust, IAM, encryption standards, and regulatory compliance.

empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

We are seeking an experienced and motivated Senior Software Engineer to lead the development of key software features within our data-intensive cloud platform. In this role, you will have the opportunity to solve complex technical challenges, influence system design, mentor junior developers, and take ownership of high-impact projects.

Key Responsibilities
Design and architect medium-to-large scale software modules using design patterns, and OOP principles.
Lead development efforts for core features, ensuring performance, scalability, and maintainability.
Collaborate with cross-functional teams to define requirements, contribute to high-level architecture, and ensure product alignment.
Conduct and lead code reviews, provide technical mentoring to junior engineers, and promote best practices.
Ensure test coverage through thorough unit, integration, and performance testing.
Troubleshoot production issues and lead the resolution of complex technical problems.
Optimize CI/CD pipelines and contribute to release planning and automation.

he Business Data Engineering Lead is responsible for transforming raw data into actionable insights that drive business decisions across company functions (executive leadership, Sales, Marketing, Finance, People, etc). This role involves extracting and integrating data from various sources, building ETL pipelines, calculating key metrics, and developing visualizations to support strategic decision-making. The ideal candidate combines technical expertise with business acumen and strong communication skills to bridge the gap between data and business needs.
Responsibilities:
Collaborate with executives and business teams (sales, marketing, finance, HR, operations) to understand data needs and translate them into analytical solutions.
Extract, clean, and integrate data from various sources, including databases, data warehouses, and external systems.
Design, build, and maintain ETL pipelines to ensure efficient data processing and transformation.
Develop and calculate key performance metrics (KPIs) tailored to business objectives.
Create clear and compelling dashboards and visualizations to communicate insights effectively.
Perform data analysis to identify trends, opportunities, and risks that inform strategic decision-making.
Ensure data accuracy, consistency, and integrity across all reporting and analytics efforts.
Continuously improve data models, workflows, and reporting processes to enhance efficiency and scalability.
Stay up to date with industry trends and emerging technologies in data engineering and business intelligence.
Educate and support business stakeholders in using data-driven insights for better decision-making. Provide analytical insights beyond just providing the data.

empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

As a Software Engineer, you will be an integral part of our agile development team, contributing to the design, implementation, testing, and delivery of scalable and high-performing cloud solutions. This is a hands-on role ideal for someone who has foundational experience in software development and is ready to grow their skills in a fast-paced, innovative environment.

Key Responsibilities
Participate in the design and development of features and modules for our microservice-based cloud applications.
Implement software solutions using technologies such as Java, Python, Kafka, Redis, JavaScript, and AWS Services.
Contribute to code reviews as both author and reviewer, applying clean code principles and learning from peer feedback.
Write and maintain unit and integration tests to ensure robust software quality.
Debug and resolve software issues in collaboration with cross-functional teams.
Work closely with Product Managers and UX Designers to translate requirements into technical solutions.
Support CI/CD pipelines and assist with basic release engineering tasks.

Ready to push the limits of whats possible? Join in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.

As People Services Specialist, you will be accountable for the efficient delivery of end-to-end processes, such as staff onboarding, integration and offboarding for Internal and External Workforce.
In this interesting role which requires independency and self-confidence, you can leverage from your networking and transversal collaboration abilities, as well as excellent communication, prioritization skills and intercultural adaptability.

Read more for the exciting tasks you will need to manage:
Main responsibilities
Onboarding, Integration and Offboarding
Payroll check: Quality audits of Payroll & Personnel Administration (PA) documents prepared by the Payroll & PA responsible and provide respective result to the Manager
Time & personnel administration
HR analytics & reporting
Employee query handling for the perimeter
Support the implementation and roll out of tools & processes & global initiatives related to Employee Life cycle
Proactively identify possible improvements of concerned processes, propose alternative solutions and support its implementation (if validated)
Closely collaborate with stakeholders in Central & South Europe MCO to support the Implementation of all People Services Projects