Introducing Chargeflow Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud. Who We're Looking For - The Dream Maker The Risk Analytics team is at the heart of the company’s decision-making, working cross-functionally with all teams to turn raw data into powerful business insights. Join us in revolutionizing chargeback management with cutting-edge technology, equipping businesses with the ultimate defense against fraud, and helping them protect their revenue and profit margins at scale. Your Arena:
* Support internal stakeholders (Sales, Customer Success, R&D, Product) with custom data analysis.
* Obtain data from various internal databases.
* Clean, organize, and consolidate datasets for analysis.
* Perform deep-dive analysis to uncover trends, patterns, and insights.
* Present findings clearly through visualizations and written summaries.
* Apply logic and perform sanity checks to ensure reliable outputs.
Requirements: What It Takes: MUST HAVES:
* Advanced level with Excel / Google Sheets for analyzing data - Must Proficiency in English . Some of your closest collaborates don’t speak Hebrew.
* No prior experience needed - but you must have a relentless drive to grow and get things done. You’ll face real challenges daily. It’s intense, but it’s also the fastest way to grow personally and professionally.
* Highly organized, reliable and resourceful. You take ownership, love learning, and are eager to make an impact. You think analytically and have a sharp eye for detail.
* Ability to use AI tools - intelligently, with a healthy dose of critical thinking. ADVANTAGE:
* Background/interest in payments, risk, and payment disputes (a.k.a. chargebacks).
* Familiarity with SQL / Python for data analysis.
* Academic background in behavioral economics, decision science or cognitive/behavioral psychology.
* Familiarity with visualization tools (e.g. Tableau, Looker, etc). Our Story Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach. Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.
This position is open to all candidates.
