Required Technical Account Manager
Key job responsibilities:
Youll advise on solutions, provide technical guidance and advocate for the customer
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity Develop trusting relationships with customers, understanding their business needs and technical challenges Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management
Consult with a range of partners from developers through to C-suite executives
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
Solve a variety of problems across different customers as they migrate their workloads to the cloud
Uplift customer capabilities by running workshops, brown bag sessions, etc.
Requirements: BASIC QUALIFICATIONS
- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
- Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development
- Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
- Ability to juggle tasks and projects in a fast-paced environment
- Customer obsessed
- Languages : English and Hebrew
PREFERRED QUALIFICATIONS
- Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc.
- Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP a plus but not a requirement
- Previous experience as a Software Engineer, Developer, DevOps Engineer etc.
- Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus.
This position is open to all candidates.